Client Onboarding Specialist - International Banking (Treasure Banking)

Join PERSOL as a Client Onboarding Specialist for Treasure Banking and play a pivotal role in shaping the onboarding experience for international clients in the dynamic banking and financial services sector. Based in the vibrant and culturally rich city of Bali, you will be part of a team that is dedicated to delivering exceptional service and fostering long-term relationships with our clients. This role offers a unique opportunity to work in a supportive and innovative environment, contributing to the growth and success of PERSOL.

As a Client Onboarding Specialist, you will be responsible for guiding international clients through the onboarding process, ensuring a smooth and efficient experience. You will work closely with cross-functional teams to gather and verify client information, prepare necessary documentation, and provide personalized support to ensure client satisfaction. This role requires a blend of technical expertise, strong communication skills, and a customer-centric approach.

PERSOL is a leading company in the banking and financial services industry, known for its commitment to excellence and innovation. With a strong presence in Bali, we offer a dynamic and supportive work environment. If you are passionate about banking and financial services, and you are eager to make a difference, we invite you to join our team and be part of our journey to success.

📋 Tanggung Jawab Pekerjaan

• Guide international clients through the onboarding process, ensuring a smooth and efficient experience.
• Gather and verify client information, including KYC (Know Your Customer) and AML (Anti-Money Laundering) documentation.
• Prepare and review necessary documentation for client accounts.
• Provide personalized support and assistance to clients throughout the onboarding process.
• Collaborate with cross-functional teams to ensure timely and accurate completion of onboarding tasks.
• Maintain and update client records and onboarding systems.
• Monitor and improve the onboarding process to enhance client satisfaction and operational efficiency.
• Stay updated with industry trends and regulatory requirements to ensure compliance and best practices.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 3 years of experience in client onboarding or a similar role in the banking and financial services industry.
• Strong knowledge of banking regulations, KYC/AML procedures, and international banking practices.
• Proficiency in English, both written and spoken.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Familiarity with onboarding software and systems, such as Onbase or similar.
• Ability to work in a fast-paced, dynamic environment and meet tight deadlines.

🛠️ Keahlian

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